This website is operated by Locata (Housing Services) Limited on behalf of the
London Borough of Hounslow in accordance with the 1998 Data Protection Act. It
enables applicants for low cost home ownership to register their details in one
database, rather than separately with a number of Registered Social Landlords
Who are Locata (Housing Services) Limited?
Locata is a Controlled Company owned by the London Boroughs of Brent, Ealing,
Harrow, Hillingdon and Hounslow, and the RSL's Ealing Family Housing
Association, Paradigm Housing Group Ltd and PCHA Housing Association.
Security of Information
Locata (Housing Services) Limited will take every precaution to protect your information
both online and offline, in accordance with legislation such as the Data
Protection Act 1998. Any data, which we use in our offices, is protected in
accordance with Industry standards.
What Personal Information do we collect?
In some areas, we may ask you to register your name, email address and relevant
personal details. We will also collect information from you if you complete any
other forms on our site or if you contact us with comments or specific
requests. This information is only used for the intended purpose and, if we
wish to use it for any other purpose, we will ask you first.
Sharing of Information
Applicants registering on this site do so for the purposes of seeking a mutual exchange
from our list. This list is run by
Registered Social Landlords. In
order for applicants to receive information on the available opportunities
their data will be passed to Registered Social Landlords. Locata (Housing Services) Limited will control access to personal information.
Use of Information
Applicants’ information will be used in order to send information on
forthcoming opportunities for mutual exchange. We may use personal information for audit purposes or
for data analysis.
A cookie is a piece of data stored locally on your computer and contains
information about your activities on the Internet. On our website, we use
cookies to track users' progress through the site, allowing us to make
improvements based on usage data. The information on a cookie is not linked to
any personally identifiable information you submit to our site.
Once you close your browser, our access to the cookie simply terminates. If you
choose not to accept the cookie, this will not affect your access to the
majority of facilities available on our website. However, you may not be able
to make full use of our online forms service.
When you use the Internet, you are assigned a unique address, known as an IP
address. We use IP addresses to analyse trends, to administer the site, track
users' movements, and gather statistical information. IP addresses are not
linked to personally identifiable information.
Our website contains links to other sites, mainly those of other government
departments, but also to those of third parties. Locata (Housing Services) Limited
is not responsible for the privacy practices within any of these other sites.
We encourage you to be aware of this when you leave our site and to read the
privacy statements on other websites you visit which collect personally
identifiable information. This privacy statement applies solely to information
collected on our website.
Correction/Updating Personal Information
If your personally identifiable information changes, or if you no longer wish
to use our services, we will provide a way to correct, update or remove your
personal data from the records on our Internet system. You will be able to
de-register from the service either online or by contacting Hounslow Council
Notification of Changes to Policy
on our Homepage. This will help ensure that you are always aware of what
information we collect, how we use it, and under what circumstances, if any, we
share it with other parties.